Below is a website-ready Privacy Policy tailored to the current Nutritionist Shivi website and its consultation. I’ve based it on the information visible on your site, including the enquiry fields (name, phone, email, age, service, city/state and notes), consultation enquiries, and the contact details shown on the website. One important point: because this is a nutrition/health website, the form may receive health-related information. India’s Digital Personal Data Protection Act, 2023 sets requirements around notice, consent, purpose-specific processing, and withdrawal of consent; the 2025 DPDP Rules have also been published.
Last Updated: 24 September 2026
At Nutritionist Shivi, accessible through nutritionistshivi.com, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we may collect through our website, how we use it, how we protect it, and the choices you have regarding your information. By using this website or submitting information through our contact or consultation forms, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
When you contact us, enquire about our services, or request a consultation, we may collect information such as:
- Full name
- Phone number
- Email address
- Age
- City or state
- Service you are interested in
- Information provided in the notes or enquiry section
- Any other information you voluntarily provide while communicating with us
If you choose to share information about your health, medical history, symptoms, laboratory reports, dietary concerns or other health-related information, we may use that information only to understand your enquiry and provide appropriate nutrition-related support. Please do not submit unnecessary medical or highly sensitive information through general website forms. If additional information is required for a consultation, it may be requested through an appropriate communication channel.
2. How We Use Your Information
We may use the information you provide to:
- Respond to your enquiries
- Contact you regarding your consultation request
- Understand which nutrition service you are interested in
- Schedule or coordinate consultations
- Provide personalised nutrition-related services
- Respond to questions or requests
- Communicate with you regarding your enquiry or consultation
- Improve our website and user experience
- Maintain website security and prevent misuse
- Comply with applicable legal obligations
We do not use information submitted through the website for purposes unrelated to the reason it was collected unless permitted by applicable law or you have provided appropriate consent.
3. Health & Nutrition Information
Nutrition consultations may involve information relating to your health, dietary habits, medical history, laboratory reports, medications, lifestyle and nutritional goals. If you voluntarily provide such information, it may be used to understand your nutritional needs and provide personalised nutrition guidance. We encourage you to share only information that is relevant to your consultation. Nutrition guidance provided through this website is not a substitute for diagnosis or treatment by a qualified medical professional. Where appropriate, you may be advised to consult your doctor or another healthcare professional.
4. Consultation & Booking Information
If you submit a request for a consultation, we may use the information provided to contact you and coordinate your consultation. Depending on how the consultation is arranged, third-party services such as communication, video-conferencing, scheduling or email platforms may be used. Those services may process information according to their own privacy policies and terms.
5. How We Share Your Information
We do not sell or rent your personal information.
Your information may be shared only where reasonably necessary for purposes such as:
- Providing or coordinating requested services
- Operating and maintaining the website
- Managing consultation communications
- Using necessary technology or service providers
- Complying with applicable laws, regulations or legal requests
- Protecting the rights, safety and security of the website and its users
Where third-party service providers are used, we aim to work with providers that process information only for legitimate operational purposes.
6. Cookies and Website Technologies
Our website may use cookies and similar technologies to support website functionality, understand website usage and improve the user experience.
These technologies may collect information such as:
- Browser type
- Device information
- Pages visited
- Approximate usage information
- Website interaction data
- Technical information about how the website is accessed
Some cookies may be placed by third-party services used on the website. You can manage or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.
7. Website Analytics
We may use website analytics or similar technologies to understand how visitors use the website, such as which pages receive visits and how users navigate the website. This information helps us improve website content, performance and usability. Analytics information is generally used in aggregated or technical form where possible.
8. Data Security
We take reasonable measures to protect personal information against unauthorised access, misuse, alteration, disclosure or destruction. However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. You should therefore avoid submitting unnecessary confidential or highly sensitive information through publicly accessible website forms.
9. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide requested services, maintain appropriate records, resolve disputes, comply with legal obligations, or protect our legitimate interests. The specific retention period may depend on the nature of the information and the purpose for which it was collected. When information is no longer required, it may be securely deleted or anonymised, subject to applicable legal or operational requirements.
10. Your Privacy Choices
Depending on applicable law, you may have rights regarding your personal information, including the ability to:
- Request information about personal data held about you
- Request correction of inaccurate information
- Request deletion of information where applicable
- Withdraw consent where processing is based on consent
- Raise a concern regarding how your information is handled
India’s DPDP framework provides for notice and consent requirements and recognises rights relating to personal data, including withdrawal of consent. (MeitY) To make a privacy-related request, contact us using the details provided below.
11. Third-Party Websites
Our website may contain links to third-party websites, including social media platforms, booking services, communication platforms or other external resources. Once you leave our website, your interaction with those websites is governed by their respective privacy policies and terms. We are not responsible for the privacy practices, content or security of third-party websites.
12. Children’s Privacy
Our website is not specifically directed at children. We do not knowingly request or collect personal information from children for purposes unrelated to providing appropriate services. If you believe that a child has submitted personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, legal requirements or privacy practices. Any updated version will be published on this page with a revised “Last Updated” date. We encourage you to review this page periodically.
14. Contact Us
If you have questions about this Privacy Policy, want to make a privacy-related request, or have concerns about how your information is handled, you can contact us:
Nutritionist Shivi
Email: contact@nutritionistshivi.com
Phone: +91 97183 20073
Location: New Delhi, India
Website: www.nutritionistshivi.com
15. Disclaimer
The information available on this website is provided for general educational and informational purposes. It is not intended to replace medical diagnosis, treatment or advice from a qualified healthcare professional. Personalised nutrition recommendations may depend on individual health conditions, medical history, laboratory results, medications and other factors. If you have a medical condition or are receiving medical treatment, consult your doctor or appropriately qualified healthcare professional regarding your individual healthcare needs.